Welcome to Chelsea Market!

Since May 1986, Chelsea Market (formerly The Old Kitchen Cupboard Ltd.) operated in the unique and upscale Belmont Village section of Kitchener, Ontario. From this high profile location, the business became known for providing a friendly atmosphere and healthy, ethical product selection to its discerning customers. In October, 2015, Phyllis and Greg Sprout purchased the store, and since then, they and their highly trained staff have focused on offering excellent quality local, natural and organic products, at competitive prices, backed by experienced, friendly and reliable service. Already, several hundred new items have been added to the store's product mix and there are plans to constantly add many, many more. There is an unmistakable buzz of excitement as new and regular customers enter the store!

Passionate Market Innovators Since 1986

[img src="https://chelseamarket.ca/wp-content/uploads/2018/05/Customer-service-call-large.jpg" width="1000" height="667" srcset="https://chelseamarket.ca/wp-content/uploads/2018/05/Customer-service-call-large.jpg 1000w, https://chelseamarket.ca/wp-content/uploads/2018/05/Customer-service-call-large-470x313.jpg 470w, https://chelseamarket.ca/wp-content/uploads/2018/05/Customer-service-call-large-270x180.jpg 270w, https://chelseamarket.ca/wp-content/uploads/2018/05/Customer-service-call-large-600x400.jpg 600w, https://chelseamarket.ca/wp-content/uploads/2018/05/Customer-service-call-large-272x182.jpg 272w" sizes="(max-width: 1000px) 100vw, 1000px" title="Customer service call large" alt="Customer service call" class="so-widget-image">
The founders of ChelseaMarket.ca are passionate about the importance of proper nutrition and the impact of nutrition on health and wellness. They established the business with the idea of empowering their community with the products and knowledge needed for a healthy lifestyle by offering a wide range of organic and natural health foods and supplements. They believe that as well as offering an excellent product assortment to their customers, it is also particularly important to offer a friendly and informative shopping atmosphere. As such, they focus much of their efforts on hiring excellent, friendly and health-conscious staff. They also ensure that their staff is extremely well educated and trained. This has ensured excellent service for their customers and has propelled the company forward to its current status as a market leader in the Canadian retail natural products industry.

Greg Sprout

[img class="size-full wp-image-32486 alignleft" src="https://chelseamarket.ca/wp-content/uploads/2017/12/greg-2.jpg" alt="Greg Sprout" width="331" height="331" srcset="https://chelseamarket.ca/wp-content/uploads/2017/12/greg-2.jpg 331w, https://chelseamarket.ca/wp-content/uploads/2017/12/greg-2-250x250.jpg 250w, https://chelseamarket.ca/wp-content/uploads/2017/12/greg-2-100x100.jpg 100w, https://chelseamarket.ca/wp-content/uploads/2017/12/greg-2-150x150.jpg 150w, https://chelseamarket.ca/wp-content/uploads/2017/12/greg-2-270x270.jpg 270w" sizes="(max-width: 331px) 100vw, 331px">Greg Sprout has been involved in the natural foods industry since 1986. Along with his wife, Phyllis, they founded one of the oldest, largest and most respected online gourmet food manufacturers and distributors in North America with more than 1,200 "hard-to-find" specialty items. He helped build a thriving retail division (where they offered these products to consumers directly) and a very successful wholesale division (where specialty retailers such as gourmet shops, gift shops and gift basket packers) could also purchase these items for resale.

In 2015, he and Phyllis acquired what is now ChelseaMarket.ca, one of Canada?s leading online retailers of natural products. Greg specializes in the grocery side of the business, overseeing all of the company?s buying and operations for meat & poultry, produce, bakery, dairy and grocery items. He has an incredible passion for fine foods and enjoys nothing more than touring the production facilities of a potential new food supplier and discovering the overwhelming commitment to excellence that each artisanal producer possesses.

Greg holds a B.B.A. in Marketing from Wilfrid Laurier University and an M.B.A. in Entrepreneurial Studies from York University. He lives in Waterloo, ON with Phyllis and their six kids.

Phyllis Sprout

[img class="size-full wp-image-32487 alignleft" src="https://chelseamarket.ca/wp-content/uploads/2017/12/Phyllis-2.jpg" alt="" width="331" height="331" srcset="https://chelseamarket.ca/wp-content/uploads/2017/12/Phyllis-2.jpg 113w, https://chelseamarket.ca/wp-content/uploads/2017/12/Phyllis-2-100x100.jpg 100w" sizes="(max-width: 331px) 100vw, 331px">

After a distinguished career in the high-tech / computer industry, Phyllis Sprout co-founded one of the oldest, largest and most respected online gourmet food manufacturers and distributors in North America with more than 1,200 "hard-to-find" specialty items. She was responsible for all Finance & Administration, Computer Systems & Support, Process Development, Information Management and Quality Control and was instrumental in achieving widespread distribution of the company?s products across North America.

In 2015, she and Greg acquired what is now ChelseaMarket.ca, one of Canada?s leading online retailers of natural products. Phyllis specializes in the natural health care side of the business, overseeing all of the company?s buying and operations for vitamins, supplements and personal care products. She is fulfilling her lifelong passion of helping ChelseaMarket.ca?s customers with natural remedies and healthy living and finding alternative holistic health solutions for their health problems.

Phyllis holds a B.Sc. in Pharmacology from University of Toronto and an M.B.A. in Finance from York University. She lives in Waterloo, ON with Greg and their six kids.

ChelseaMarket.ca: A True "Family Business"

Phyllis and Greg have always put their family above all else. They have been deeply blessed to have six children, all of whom are involved in the family business in one way or another.


1. Shop Online and Save Money

Good prices

ChelseaMarket.ca is one of the world's largest online stores for natural products. We have been in business since 1986 in Kitchener-Waterloo, ON. Browse our site and you'll find hundreds of the world?s top brands and thousands of brand name products that you may also find at traditional health food stores and natural pharmacies.  However, you?ll quickly notice one important difference: Our prices are significantly lower than many of our competitors.  We also offer weekly special price promotions on a wide range of amazing products.

2. Free or Discounted Shipping

Free shipping

Every ChelseaMarket.ca order is eligible to receive discounted or free shipping! In general, the more products that you add to your cart, the greater the likelihood that you will receive free shipping. In some cases you?ll even find that ordering one product alone may result in free shipping.

We encourage you to experiment with different product combinations in order to find the best value, and even to share your cart with others! We believe that ChelseaMarket.ca is among the world's leaders in bringing the best overall value in natural products to our customers.

3. We?ve Done the Natural Products Homework

Homework and research

We scour the globe sourcing the very best natural products that are available anywhere. We partner with only the most respectable, established manufacturers, brokers and distributors that offer the best products.

We follow a rigid Product Assessment Process that ensures that the items that we offer meet or exceed the high standards that we require. You can purchase online from ChelseaMarket.ca and be fully confident that the products that you?re getting are completely safe for you and your family.

4. We?ve Been in Business Since 1986

Established Business

Our industry has changed dramatically since 1986 and we?ve had a ?front row seat? for all of it. Over the past 30+ years, we?ve learned who the best and most reliable suppliers are. We?ve negotiated the best possible discounts with these suppliers and we pass those savings on to you.

We?ve established systems, controls, processes and procedures that ensure that your online buying experience is fully satisfactory. We?ve developed a team of seasoned professionals who know our business and our industry from the ground up. When you place your order on ChelseaMarket.ca, you can be assured that your full satisfaction is 100% guaranteed.

After all, we?ve been doing this a long time!

5. Outstanding Customer Service

Happy Staff

One of the ways that we can offer such low prices is by automating our ordering process. While our Customer Service Associates don't actually take orders, they do offer awesome Customer Service during our standard business operating hours. (Of course, nobody's perfect. We may get quite busy at times, so we may ask for a little patience. It's in our best intentions to always do our very best to take care of things promptly, efficiently and courteously - we believe that this is what you deserve!)

6. Commitment to Personal Privacy and Security

Privacy lock

Personal privacy is critically important to us. ChelseaMarket.ca has never sold, leased or shared any customer information with third any parties, nor will we ever do so. Your personal information remains entirely confidential. As well, we use state-of-the-art encryption to ensure that your personal information is never compromised.

7. We Minimize Our Packaging

Eco Friendly Packaging

When you shop at ChelseaMarket.ca, you're part of a highly efficient, packaging-minimizing, environmentally-friendly shipping solution. We use 100% post-consumer recycled paper for most of our shipping boxes. Our bubble wrap and packing popcorn are recyclable, and we recycle virtually all packing materials that we receive from our suppliers. We do all of this in the interest of a healthier, more sustainable planet.

8. Honest and Authentic Customer Product Reviews

Review products

Unlike some retailers that display third-party reviews, all of our reviews are written by ChelseaMarket.ca customers. In order to write a review, you must have previously ordered the product from ChelseaMarket.ca. This ensures that you receive honest and candid reviews, thereby helping you make a more informed buying decision.

9. Assurance of Freshness With Expiration Dates

Guaranteed quality freshness for natural products

With our state-of-the-art inventory control systems and the uber-efficient online supply channel that we have developed with many of our suppliers, we have one of the highest product turnover rates in the industry. As a result, ChelseaMarket.ca is able to offer you the freshest products possible! In addition, many products we carry have expiration or best-by dates, so that when your order arrives, you can confirm that your items are fully satisfactory.

10. Air-Conditioned, Super-Clean Distribution Center

Air-conditioned, clean warehouse

ChelseaMarket.ca?s distribution center is entirely climate-controlled, which protects our products from such conditions as humidity, heat and cold. T50his level of quality control is utilized by ChelseaMarket.ca to ensure product effectiveness for the customer. In addition, we follow Good Manufacturing Practices (GMP) and we are HACCP (Hazard Analysis and Critical Control Point) Compliant.

We would love to hear from you! 

519-745-7765    o   info@chelseamarket.ca 

Monday - Friday 9am to 6pm EDT Saturday 11am to 4 pm EDT
Sunday Closed

928 King Street, West, Kitchener, ON N2G 1G4

We do our very best to respond to all email inquiries within one (1) business day.